Customer Service > Call Centres
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  • Canada Canadian Call Center Open site in a new window - Canadian call centre organization TigerTel/UTR specializes in inbound and outbound call centre solutions and services for clients throughout North America.
  • Canada Extend Communications Inc Open site in a new window - 1-800 inbound call centre, providing order taking, and many other direct marketing response services. Servicing Canada and the U.S.
  • Canada Info-VISION Open site in a new window - Provider of call centre solutions and video communications and real time data display for contact centres, hotels, corporations, and retail applications.
  • Canada Telelink Call Centre Open site in a new window - Offering business services including customer support, order taking, and fulfillment services.

  • 1-800 We Answer Call Center Open site in a new window - Provides 24 hour call centre and complete answering services for businesses and individuals.
  • 5 Star Outbound Telemarketing & Inbound Call Center Services Open site in a new window - Specializes in appointment setting, answering service, order taking, lists, and lead generation.
  • 7 West Communications, Inc. Open site in a new window - Inbound call centre, specializing in customized telephone answering service, inbound telemarketing and order taking.
  • 800 Call KC Open site in a new window - Comprehensive response service centre, offering inbound/outbound call centre services, merchant services, inventory and fulfillment systems, and more.
  • Absent Answer, Inc. Open site in a new window - Includes 24 hour answering and messaging services, support, on-line order taking, telemarketing, and enrolment services.
  • AcaciaTel Teleservices International Open site in a new window - Services include call processing, call distribution, fax on demand, and consumer product support.
  • Adaptiv Communications Open site in a new window - Offers automated call centre services and promotional phone cards.
  • Advanced Business TeleServices, Inc. Open site in a new window - Offering outbound and inbound sales, customer service, lead development, and publishing re-qualification and acquisition.
  • Advanced Innovative Marketing and Call Center Open site in a new window - Offers inbound call centre and customer service, specializing in telemarketing and lead generation.
  • Affina Open site in a new window - Customer relationship management services, including contact centre, mail and fulfillment, data analysis, marketing research, and customer interaction consulting.
  • Airpage Open site in a new window - Call centre and answering service.
  • Alert Communications Open site in a new window - Specializing in live customer support, inbound and outbound telemarketing, email and web mediums, telemarketing services, and technical support services.
  • Alliance Communication Center Open site in a new window - Providing 24 hour customer service and telemarketing services for companies.
  • Alpine Access Open site in a new window - Provides call centre services with agents and flexible and cost-effective scheduling.
  • Alta Resources Open site in a new window - Offering interactive call centre solutions.
  • America's Call Center Open site in a new window - Offering catalogue order taking, inbound telemarketing, credit card processing, cross selling, and 800 service.
  • AmeriCall Open site in a new window - Provides outsourcing of call centre services using voice, text, and web based communications.
  • American Customer Care Open site in a new window - Providing call centre solutions for inbound and outbound customer support including order processing, customer service, and sales assistance through VOIP, email, phone, and IVR.
  • Ansercomm Communications Open site in a new window - Offers voice mail, order entry, and message faxing services, as well as telephone answering service with live operators.
  • Answer Center America Open site in a new window - Bilingual call centre and answering service that features state of the art equipment, highly trained business professionals, and dedicated customer service agents. ACA goes the extra mile to become a seamless extension of your business.
  • Answer Force Open site in a new window - Phone answering service and inbound call centre solution providing 800 answering services, virtual office, voicemail, and text message services.
  • Answer Quick Telecommunications Open site in a new window - Provides telephone answering service, order taking, data processing, mailing service, alpha dispatch, telephone survey, and nationwide paging.
  • AnswerNet Network Open site in a new window - Provides telemessaging services as well inbound, outbound, automated, and eBound voice and text-based customer contact and fulfillment services.
  • Answerwest.com Open site in a new window - Web-enabled call centre providing outsourcing for inbound operations and customer care services.
  • Atlantic Tele-Center, Inc. Open site in a new window - Web-enabled inbound and outbound call centre offering a unified solution for voice, data, fax, e-mail, and web callback.
  • Australasian Call Centres Open site in a new window - Telemarketing, teleservice, customer support, and help desk.
  • Buehner-Fry, Inc. Open site in a new window - Provides phone and call management services and software to the vacation and corporate housing industries.
  • Call Center Depot (CCD) Open site in a new window - Offers products combined with performance consulting, outsourcing services, and free resources.
  • Call Center Network Group Open site in a new window - Provides programs and services that facilitate the exchange of ideas, experiences, and solutions to meet the challenge of managing the contact centre environment.
  • Call Centre Focus Open site in a new window - Telebusiness magazine offering articles, bulletin boards, jobs, diary, and more.
  • Call Centre Management Association (CCMA) Asia Pacific Ltd. Open site in a new window - Serving call centre professionals in the region and around the world with news, chat sessions, jobs online, event calendars, and more.
  • Call-Center-Services-Company.com Open site in a new window - Outsourcing firm providing outbound and inbound call centre company services.
  • CallCenter-Services.com Open site in a new window - Specialist in call centre/help desk engineering and performance.
  • CallCenterCareers.com Open site in a new window - Employment resources specializing in the call centre and CRM industries. Features jobs, a resume database, and industry information.
  • CallCenterMagazine.com Open site in a new window - Covers products and services that are designed to improve customer care.
  • CallCenterOps Open site in a new window - Dedicated to individuals working in call centre environments world-wide. Features jobs, articles, magazines, business cases, and more.
  • CallCenterStore.com Open site in a new window - Offers research papers, books, training tapes, software, scripts, and more.
  • CallCenterWorld.com Open site in a new window - Resource for the call and contact centre industry.
  • CallDesk Open site in a new window - Virtual live receptionists will answer, screen, and transfer calls, take messages, set appointments, or sell your products or services.
  • Centris Spanish Call Center Services Open site in a new window - Centris works with companies who are looking to expand their Spanish speaking customer service departments and improve customer satisfaction.
  • Chesapeake TeleServices Open site in a new window - Providing customized inbound and outbound call centre services.
  • Cleave Global e-Services Ltd. Open site in a new window - Cleave provides call centre BPO voice and data services.
  • CMG Call Center Software and Service Solutions Open site in a new window - Offering automatic dialers, predictive dialers, and sales lead generation.
  • Concorde Communications Open site in a new window - Concorde Communications is a nationwide award winning call centre service that includes telephone answering, inbound telemarketing, help desk, and order taking.
  • Connection, The Open site in a new window - Offers 24 hour inbound telemarketing service.
  • Contact America Open site in a new window - Providing outsourced call-centre, sales, customer service, and data modelling.
  • Contacteam Open site in a new window - Specializes in customized employment solutions for the contact centre industry including assessment, training, management, and administration.
  • CRMXchange Open site in a new window - Offers webcasts, white papers, event calendars, and product directory for Customer Relationship Management (CRM), call centre, and telemarketing professionals.
  • CyberRep.com Open site in a new window - Providing customer relationship management solutions including online customer chatting and data analysis.
  • Delhi Call Centre Open site in a new window - Offers training, dealer referral, technical, and product support services.
  • E-Services Group Open site in a new window - Leader in offshore call centre and back-office processing. Providing world class call centre operations and customer service.
  • E-Tellicall Open site in a new window - Offers call centre solutions including appointment remider calls, birthday reminders, telemarketing calls, and wakeup call services.
  • Element Customer Care Open site in a new window - Element Customer Care provides call centre, tech support, and CSG Systems billing solutions for cable, broadband, and telecommunications operators. Incorporating industry best practices and processes to create excellence in customer service.
  • Focus Telecommunications, Inc. Open site in a new window - Provides Web-enabled telephone answering services including ordertaking, fulfillment, dispatching, dealer locating, telemarketing, technical, and customer service help lines.
  • GroAccess Communications, Inc. Open site in a new window - Provides outsourced customer support, inbound and outbound call centre services, and order fulfillment to small and medium-sized companies.
  • Hispanic Teleservices Corporation Open site in a new window - Provider of outsourced customer support for the global Hispanic market.
  • Inspired Call Center Services Open site in a new window - Inbound and outbound telemarketing call centre. Services include direct marketing, interactive voice response, lead generation, debt collection, political campaigns, and more.
  • IntelliCare Health Call Center Open site in a new window - URAC-accredited health call centre providing 24 hour nurse advice line, physician referral, as well as custom inbound and outbound healthcare communication programs.
  • Intellicom Contact Centers Open site in a new window - Offers inbound, outbound, e-response, web enabled, and fulfillment services.
  • International Business Systems, Inc. Open site in a new window - Produces LiveAssistance, a web call centre (in-house or outsourced) that offers communication through text chat.
  • IRT Online Open site in a new window - Interactive Response Technologies providers outsourced CRM, customer contact programs and call centre services, including inbound and outbound voice, email and live agent chat services.
  • Kadish Associates Open site in a new window - Offers call centre outsourcing and vendor management with special expertise within the catalogue services industry.
  • Keener Communications Open site in a new window - 24-hour answering service and inbound call centre, offering outsourcing solutions for call traffic via the telephone and Internet.
  • L&S Teleservices Open site in a new window - Call centre featuring inbound and outbound telemarketing, customer service, catalogue orders, lead generation, market research, and database clean-up.
  • LiveOps Open site in a new window - Provides an end-to-end teleservices technology.
  • LiveWire Logic Open site in a new window - Provides an automated, interactive Web-based customer service system that handles customer sales and support queries.
  • MessagePlex Open site in a new window - Uses web-based terminals to provide answering services.
  • MessagePro, Inc. Open site in a new window - Nationwide provider of call centre services for business and government including confidential hotlines, Sarbanes-Oxley hotlines, telephone answering services, and corporate switchboard outsourcing.
  • netCustomer.com Open site in a new window - Specializes in ebusiness call centres, software, consulting, and customer service.
  • NomKa UK Communications Open site in a new window - Provides quality call centre and answering services to businesses across the United States. Services include 24/7 bilingual customer support, order taking, and live web chat.
  • Omni Fulfillment and Call Center Open site in a new window - Provides order taking, merchant accounts, shopping carts, live chat support, product, and literature fulfillment in a web enabled environment.
  • Performance Marketing Open site in a new window
  • Precision Response Corporation Open site in a new window - Provides integrated teleservicing, information management, fulfillment and customer service solutions.
  • Prestige International Open site in a new window - Develops and provides customer relationship management outsourcing services.
  • Productivity Associates Inc. Open site in a new window - Providers of outsourced helpdesk and call centre solutions and software designed for companies ranging from small to large.
  • Promero, Inc. Open site in a new window - Promero is a hosting call centre and CRM software hosting provider, and member of the Oracle Partner Network.
  • Ring India Open site in a new window - Provides a network of individual third party call centres in Asia Pacific with affiliates throughout India, Philippines, Mauritius, Singapore, and Malaysia.
  • Ron Weber and Associates Open site in a new window - Offers inbound customer care, outbound marketing programs, and sales support.
  • Solutions Dominicana Call Center Open site in a new window - Customized outsourced solutions including customer service, collections, and technical support. Solutions Dominicana enables companies to reach marketing goals while keeping back office expenses under control.
  • Sound Telecom Open site in a new window - Nationwide provider of inbound and outbound call centre services. Sound Telecom offers live operator telephone answering, virtual auto attendants, and a full line of pagers and pager services.
  • Source One Communications Open site in a new window - Provides outsourced customer contact centre programs and services including inbound and outbound call centre support, recall and crisis management, fulfillment, and interactive response (IVR).
  • Spanish Answering Services Open site in a new window - Spanish-speaking call centre that handles incoming calls and provides translation and interpretation services.
  • Spectrum Communications Open site in a new window - Provides web-enabled call centre and answering services featuring customized outsourcing options for order taking, enhanced voice mail, customer SVC support, dispatching, virtual offices, and more.
  • Target Interact Open site in a new window - Offering interactive solutions for Customer Relationship Management (CRM).
  • Team Premier Open site in a new window - Offers answering systems, order taking, customer services, and alpha pager dispatch.
  • Tele-Direct Call Centers Open site in a new window - Offer a variety of inbound and outbound solutions.
  • TELUS International Phiippines Open site in a new window - TELUS International Philippines provides call centre services and outsourcing solutions to leading North American clients.
  • Unicom Telecommunications Specialists Open site in a new window - Provides corporate communications services, as well as technical services and sales.
  • White Pajama Open site in a new window - ASP provider of customer contact solutions including CRM, e-mail, telephony, IVR, CTI, Knowledge Base, Chat, Co-browsing, Universal Queue, and more.
  • Working Solutions Open site in a new window - Outsourcer of remote agent call centres for augmenting in-house sales, ACD, IVR, customer service, and CRM call centres.
  • Xact TeleSolutions, Inc. Open site in a new window - Offers communications and call handling solutions designed to help companies achieve targeted business objectives.
 



 
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Directory > Business and Economy > Business to Business > Corporate Services > Customer Service > Call Centres en français